Privacy Policy

Last updated: June 2026

This policy explains how THAT Poster Shop ("we", "us") collects, uses, and protects your personal information when you visit this website or place an order. We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

THAT Poster Shop, operated by Alexander Ainsworth trading as THAT Poster Shop, based in Rye, East Sussex, United Kingdom, is the data controller for the personal information described in this policy.

Contact: hello@thatpostershop.com

We collect the following personal information when you use this website:

• Order information: name, billing and delivery address, email address, phone number (if provided), order details and history

• Payment information: processed securely by [Wix Payments / Stripe / PayPal — confirm which] — we do not store full card details ourselves

• Personalisation details: for custom items (e.g. bus blind destination posters), any text, names, dates or details you provide for personalisation

• Technical information: IP address, browser type, device information, collected automatically via website analytics

• Communications: any emails, messages, or enquiries you send us

We use your personal information to:

• Process and fulfil your orders, including passing necessary details to our fulfilment partner, Gelato, for printing and shipping

• Communicate with you about your order (confirmations, shipping updates, customer service queries)

• Comply with legal and tax obligations

• Improve our website and product range (using anonymised/aggregated analytics where possible)

• Send marketing communications, but only if you have opted in — see Marketing Communications

We share personal information only where necessary to fulfil your order or operate the business:

• Gelato (print-on-demand fulfilment) — receives order and delivery details necessary to print and ship your item

• [Payment processor name] — receives payment details necessary to process your transaction

• Wix (website hosting platform) — stores order and customer data as part of running this website

• [Email marketing platform, if used] — receives your email address only if you've opted into marketing

• We do not sell or rent your personal information to third parties.

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Some of these providers may process data outside the UK/EEA. Where this happens, we rely on their compliance with UK GDPR-recognised safeguards (such as Standard Contractual Clauses).

We retain order and customer information for as long as necessary to fulfil legal, accounting, and tax obligations (typically up to 6 years for financial records), after which it is securely deleted or anonymised.

We will only send you marketing emails if you have actively opted in (e.g. via a checkout checkbox or sign-up form). You can unsubscribe at any time using the link in any marketing email, or by contacting us directly.

This website uses cookies to operate correctly and, where applicable, to understand site usage. Essential cookies via Wix, analytics cookies (e.g. Google Analytics), advertising/tracking cookies (e.g. Meta Pixel).

Under UK GDPR, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information (subject to legal retention requirements)

• Object to or restrict certain processing

• Withdraw consent to marketing at any time

• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled

To exercise any of these rights, contact us at hello@thatpostershop.com

We take reasonable technical and organisational measures to protect your personal information, including relying on the security measures provided by our website host (Wix) and payment processor. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

This website is not intended for children under 16, and we do not knowingly collect personal information from children.

We may update this policy from time to time. The version in effect at the time of your visit or order will apply.